Smart meter

What is the smart meter?

In addition to being pioneers in the modernization of all analog meters in our distribution area, Viesgo was the first company to provide load curves for customers, enabling retailers to inform users of their habits regarding consumption and, as a result, adapt their tariffs and reduce their electricity bills. This is one of the examples that best illustrate our commitment to the quality of the service we provide. The result is increased customer satisfaction, with faster, more precise processes and greater efficiency in our technical and operational work.

que es el contador inteligente
Contador inteligente

Advantages of the smart electricity meter

Efficiency

The possibility of programming metering equipment remotely improves the levels of efficiency in managing requests made by retailers while reducing operating times for customers.

Accessible, up-to-date information

Customers can access all the information relating to their electricity consumption at any time from the display on their meter.

Real-time services

Smart meters enable us to optimise processes such as diagnosing whether or not a given fault is in the customer’s installation.

Monitoring and reliability

Precision, integrity and reliability in measuring the energy consumed. Constant monitoring by the meters provides us with information on the quality of supply and prevents fraud.

Remote management system

It is a metering and communications system between the smart meters located in homes and the electricity distribution company. It is made up of a set of components connected to each other to conveniently and quickly manage issues remotely for customers from their homes.

Infografia distribucion electrica

Single-phase meter

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  • 1

    These are the most commonplace in homes.

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    The standard voltage is 230 volts.

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    They have one ac source (just one wire), which is why they are known as single phase.

  • 4

    They are installed for customers with contracted power of below 15 kW.

  • 5

    They are able to measure the energy consumed and the energy produced.

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Contador trifasico

Contador trifasico

Contador trifasico
  • 1

    These are most commonplace in shops and department stores.

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    The standard voltage is 400 volts.

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    They have three alternating currents.

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    They are installed for any contracted power if the installation is designed for them.

  • 5

    They are able to measure the energy consumed and the energy produced.

Future vision

For a new consumer

This new electricity consumption meter adapts to the highest demands at present for transparency and quality.

Flexibility in tariffs

By providing detailed information on user trends, it allows for a tariff to be selected using time discrimination.

Changes to the contract

The new electricity meters mean that the tariff can be applied instantly once it has been changed.