Who are we?

We are Viesgo Infraestructuras Energéticas S.L., hereinafter known as VIESGO. This legal notice (hereinafter known as the “Legal Notice”) regulates the use of our web portal (hereinafter known as the “Portal”). We recommend you read these conditions carefully before you begin using it. Please find below general information on our website:

  • Owner: Viesgo Infraestructuras Energéticas, S.L.

  • Address: C/ Isabel Torres 25, (PCTCAN), 39011, Santander, Cantabria, Spain.

  • VAT No.: B-85304558.


By using this Portal, you become a User thereof, and give your full, unreserved acceptance of all the General Conditions published by VIESGO from the time you access the Portal, regardless of your acceptance of any specific conditions that may apply.

Rules of use, contents and services

Use of the Portal owned by VIESGO is free of charge, although we must sometimes process your data so that you may access certain services, and will inform you of such in each case. As a user, you agree to:

(i) Provide, where an access form must be completed to be able to reach certain services via our Portal, truthful information and keep it permanently up to date. Do not forget that you are exclusively responsible for any false or imprecise statements you may make and of the damages caused to VIESGO or to third parties as a result of the information provided.

(ii) Use the Portal and the Services without violating the provisions of this Legal Notice and current law, good faith, generally accepted usage and public order.

(iii) Not use the Portal or its Services for illegal purposes or any that may cause damage to VIESGO or a third party or that may in any way cause damage to or prevent the normal working order thereof.

Furthermore, please be advised that certain actions in relation to the contents of the Portal and/or the Services, such as information, texts, graphics, sound and/or image files, photographs, designs, or any other (“Contents”), are forbidden, as indicated below:

  • Their reproduction, copying, distribution, dissemination, public communication, transformation or modification, unless you have the authorisation of their legal owners or are legally permitted to do so.

  • Any breach of the rights of VIESGO or of their legitimate owners.

  • Their use for all types of commercial or advertising purposes other than those strictly permitted.

  • Any attempt to obtain the Contents through any medium other than those provided or than those normally used on the internet, provided this does not cause any damage to VIESGO.

Libility waiver

Despite the fact that Viesgo shall use all reasonable means to include precise and complete information on its website, Viesgo offers no statement or guarantee that the information provided through its website, including any of the hypertext links used directly or indirectly, is precise, complete or up to date.
Viesgo may make changes to the information provided on its website at any time without the need for notification and does not agree to update said information. The hypertext links provided here are designed solely as help and the inclusion of any link does not imply the approval of said site by Viesgo. Viesgo is not liable for the contents of any of the linked sites or any link contained on any of these sites.
Under no circumstances shall Viesgo be liable for any specific indirect or consequential damage, or for any type of damage arising from the lack of use, for the loss of data or profits, either in relation to the agreement, to negligence or to any other complex action arising from or in relation to the use or interpreting of documents, services or information available on this website.

Security policy

Viesgo Infraestructuras Energéticas, S.L. (hereinafter known as “VIESGO”) wishes to inform Users of the policy implemented regarding the processing and protection of personal data, which is applicable solely and exclusively on this Portal.
We want to maintain a transparent relationship with you, informing you of how we safely collect and process any data provided.
Please also be advised that your data will be processed in accordance with current personal data protection regulations and, more specifically, the provisions of Regulation (EU) 2016/679 of 27 April 2016 (hereinafter known as the “GDPR”) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and Constitutional Act 3/2018 of 5 December on the Protection of Personal Data and the guarantee of digital rights (hereinafter known as the “LOPDGDD”).

Scope of the privacy policy

This Privacy Policy applies solely to this website owned by VIESGO and not to websites owned by third parties. may provide links to other websites that we believe might be of interest to our visitors. We want to ensure these sites maintain the highest standards, although given the very nature of the internet we are unable to guarantee the privacy levels of the websites to which we have links, nor can we be held liable for the contents of sites other than our own. This Privacy Policy is not intended for any site with which we have a link and that does not belong to VIESGO.

Who is the data controller?

VIESGO, with registered offices at Calle Isabel Torres nº 25, 39011 Santander, is the controller of the data provided by the User and guarantees its security and confidential processing, pursuant to the GDPR and LOPDGDD, and any other applicable regulation. Users may file claims with the Spanish Data Protection Agency with regard to the response received from VIESGO in relation to your rights. In all cases, you may initially contact the VIESGO Data Protection Office by e-mail at or write to: C/ Isabel Torres, 25 CP 39011, Santander (Cantabria), so that we may help you solve any claims you may have.

Which data does the user give over the Portal?

As a general rule, no data related or that can be related to you will be collected, except that which you expressly provided having received information regarding the processing of said data by VIESGO in each specific case.
By way of example, this is some of the data that you may provide if you complete any form: name, telephone number and e-mail address.

Under all circumstances, the User shall be responsible for the truthfulness of the data provided and VIESGO reserves the right to exclude any Users to have provided false data from the registered services, regardless of any other action that may apply by law.

For which purpose and with which legitimacy shall Viesgo process your data?

VIESGO informs Users, or their legal representatives who may provide their data over this website, that their data shall be processed by the Controller for the following purposes:

  • Dealing with enquiries: please be advised that your data shall be processed to deal with any enquiries or requests. The legal basis for processing your data is the legitimate interest of VIESGO.

  • Compliance with legal obligations: please be advised that your data shall be processed to comply with the legal obligations of VIESGO as a provider of information society services.

  • We shall process the data collected from you browsing our on-line environments in line with our Cookies Policy.

However, VIESGO shall only collect personal data that you wish to disclose voluntarily and in line with current data protection regulations.

For how long do we keep your data?

The personal data provided shall be processed for as long as the contractual relationship remains valid within the context of the services contracted. After this time, once the contractual relationship has ended VIESGO shall keep personal data duly blocked and available to the competent Public Authorities, Judges and Courts, or the Public Prosecution Service for the limitation period of any action that may be taken with regard to the relationship maintained with the data subject and/or the legally foreseen limitation periods. VIESGO shall physically delete your data once said periods have ended.

What are the rights of users when they provide their data to Viesgo?

Users/customers may exercise the following rights:

  • Right of access. By exercising this right, you may be provided with the information relating to how we process your personal data.

  • Right of rectification. You can correct or modify your data if it is imprecise or incomplete to ensure the information we may have is correct.

  • Right of Erasure (or right to be forgotten). You may request the erasure of your personal data in any of the cases considered. For example, illegal processing of data, or when the purpose leading to data processing or collection no longer exists.

  • Limited processing. You may ask the Controller to temporarily suspend the processing of data, preventing access by Users to the personal data selected. It also enables you to temporarily withdraw the data published, when this is posted on a website, and to use blocking techniques to make the personal information subject to limited processing inaccessible.n personal sometida a limitación.

  • Right of objection. Through this right you may object to the processing of your personal data: when for reasons relating to your personal situation your data must no longer be processed, except where a legitimate interest is proven or where it is necessary to file or defend claims.

  • Right of portability. You may request the portability of your data in electronic format and the possibility of transferring it to another entity

You may exercise your rights by writing to the Data Protection Officer at the following postal address: Viesgo Infraestructuras Energéticas, S.L., C/ Isabel Torres, 25 CP 39011, Santander (Cantabria) , or by e-mail at, attaching in both cases a copy of your ID card, Foreigners’ ID card, or official identification document. In relation to any personal data based on the obtaining of consent, Users may withdraw their consent at any time and object to processing based on their legitimate interest, where deemed appropriate, using the procedure indicated in the above paragraph.

With which authority may your claims be filed?

Any registered User may at any time exercise these aforementioned rights by writing to Viesgo Infraestructuras Energéticas, S.L., C/ Isabel Torres, 25 CP 39011, Santander (Cantabria) or by sending an e-mail to, attaching in both cases a copy of your ID card or company tax ID card.
Should you have any doubts or need any explanations regarding the Privacy Policy of Viesgo Infraestructuras Energéticas S.L. Or the processing of your data, please contact the Data Protection Officer at the following e-mail address: